Terms of Use

Welcome to Desi Seoul, your destination for Korean merchandise in India. By using our website, you (“user,” “customer,” “you”) agree to these Terms & Conditions. Please read carefully before making a purchase.

1. Introduction

These Terms & Conditions (“Terms”) govern the use of our website and services. They form a legally binding agreement between you and Desi Seoul. If you do not agree to these Terms, you should not access or use our website.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our services.
By placing an order, you represent and warrant that you meet this requirement.

3. Account Registration

You may be required to create an account to place an order.
You are responsible for maintaining the confidentiality of your account credentials.
Any activity under your account will be deemed to have been done by you.

4. Product Information

We strive to display accurate product images, descriptions, and specifications.
Slight variations in color, design, or texture may occur due to screen settings and manufacturing processes.
Prices, specifications, and availability are subject to change without prior notice.

5. Pricing & Payment

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
We reserve the right to correct pricing errors.
Payments are processed through secure payment gateways.
We do not store sensitive payment information like CVV, card number, or UPI PIN.

6. Order Process & Acceptance

After you place an order, you will receive an Order Acknowledgment Email.
This acknowledgment does not constitute acceptance.
We reserve the right to cancel orders due to product unavailability, pricing errors, or suspected fraudulent activity.

7. Shipping & Delivery

Orders are shipped within 3–7 business days after payment confirmation.
Delivery timelines vary based on location (detailed in our Shipping Policy).
We are not responsible for delays caused by courier services, customs, or other factors beyond our control.

8. Returns, Exchanges & Refunds

Returns and refunds are handled in accordance with our Refund & Cancellation Policy.
Items must meet all stated conditions to qualify for a return.

9. Intellectual Property Rights

All designs, images, text, graphics, and logos on Desi Seoul are our intellectual property.
Unauthorized use, reproduction, or distribution is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages resulting from your use of our products or services.